Social Media Customer Care agents are the front-line representatives of our online stores to the general public, whether current owners or potential owners of our family of brands. The agents engage consumers on all social properties, providing pre-purchase guidance, post-purchase use and care support, and social channel engagement.
The agents support and problem-solve through various means like email, chat, ratings and reviews, brand answers, and social messaging. Positive interactions in these channels are significant drivers of brand loyalty.
Rate: $35 per hour.
Requirements: You need to have access to a laptop, phone, or tablet and have a stable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so comprehensive training is given, and you do not need to have done any paid live chat work before.
Location: You can work remotely online from the United States.
Customer care chat assistants are highly sought after globally right now. So if you can start straight away, submit your application below.