As a remote customer support agent, you will be cross-trained to support multiple clients to resolve their customer service needs via live chat. This position entails handling emails, or chats for multiple accounts.
What you will be doing: When someone comes to the business’s website to ask for a discount code or to find out about the refund policy, you will be the person on the other side of the chat widget, helping them out. You have a document with answers to all the most common queries right in front of you and a supervisor who is there to help you whenever you get a tricker question.
Contract length: Open-ended contract
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work on your own. Ability to closely follow supplied instructions. Have 20+ hours availability per week. consistent internet access.
Hours per week: 20 – 40 hours a week
Location: Remote work worldwide worldwide (US candidates preferred).
Online chatting assistants are one of the fastest-growing job categories in the world right now. Businesses are looking for people who can begin work straight away.
If you can start without delay, submit your application below.