We are currently searching for a Live Chat Agent. The Live Chat Agent will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients’ websites (via Live Chat software) and will be expected to provide exceptional customer support in real-time.
They should be capable of handling multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.
What you will be doing: Your job will be to log in to the business’s Facebook and Instagram accounts, to then reply to questions that have been sent by customers. Some of the questions will be from existing buyers who want support with their purchase and some will be from potential customers who are asking sales questions. You will be trained on how to handle all the different types of questions.
Contract length: Open-ended contract
Rate: $32 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to operate on your own. Ability to closely follow supplied instructions. Have at least 5 hours available weekly. stable internet connection.
Hours per week: 5 to 40 hours weekly
Location: Remote work worldwide (preference given to US applicants).
Live Chat Agents are in great demand worldwide right now.
If you can start straight away, apply using the button below.