We are looking for live chat assistants to be part of the customer success team, you will provide online support via chat, email, and ticketing system for customers. You will troubleshoot according to established procedures while documenting problems, troubleshooting steps, and resolutions.
What you will be doing: When someone comes to the business’s website to ask for a discount code or to find out about the refund policy, you will be the person on the other side of the chat widget, helping them out. You have a document with answers to all the most common queries right in front of you and a supervisor who is there to help you whenever you get a tricker question.
Contract length: Open-ended contract
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to operate on your own. Ability to closely follow given guidelines and steps. Have 20+ hours availability per week. consistent internet access.
Hours per week: 20 – 40 hours a week.
Location: Remote work worldwide worldwide (US candidates preferred).
Website chat support agents are one of the fastest-growing job categories in the world right now. Businesses are looking for people who can begin work without delay.
If you can start without delay please apply now!