Looking for a Customer Support Live Chat Agent to Engage clients on our online shop (primarily in written channels such as chat and messaging), providing professional and personal service, with the goal of converting and solving customer issues.
What you will be doing: Each morning you will need to login into their live chat portal on their website and start answering the client queries as they come in. The live chat software has a feature that helps you answer the frequently asked questions easily and you also have a chat supervisor who can help you with any more difficult questions. There is a short training program that you need to go through, which takes 1 – 2 hours and then you can start work without delay.
Contract length: Open-ended contract
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to operate on your own. Ability to closely follow supplied instructions. Have at least 5 hours available weekly. stable internet connection.
Hours per week: between 5 and 40 hours per week
Location: Remote work worldwide (US candidates preferred).
Customer Support Chat Assistants are in great demand worldwide right now. If you can start without delay please apply today!