We are looking for a customer service representative to manage inquiries. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience using social media apps.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media profiles. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No set end date
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work on your own. Ability to closely follow given guidelines and steps. Have 10+ hours availability per week. stable internet connection.
Hours per week: 10 + hours a week
Location: Remote work worldwide (US candidates preferred).
Customer support chat workers are in great demand worldwide right now.
If you can start without delay, apply using the button below.